Shipping Policy

All Leevenchy Brand orders ship worldwide! We pride ourselves on our excellent customer service, which includes shipping your items accurately and on time. Please review our shipping policy below for additional information, including our international shipping options.

Shipping & Delivery Times

We strive to process all orders within one business day, Monday through Friday. If you place an order on Saturday or Sunday, your order will most likely ship on Monday.
During the holidays or large promotional events, you may experience an occasional order that takes two business days to process.

Shipping Method

International Standard	5-15 business days	Free
International Express	2-5 business days	€15

Note:
We ship orders Monday – Friday only. Orders placed after 2pm EST on Friday through Sunday will not be shipped until the following Monday. Delivery times are estimates based on previous order history.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order ships that contains the tracking information for your items. You will also receive a confirmation email when your items have been delivered.

Damaged & Missing Items

If you receive items that are damaged during shipment, or if you receive items that are not what you ordered, please let us know within one week of delivery, and we will make it right. After 7 days have passed from the delivery date, we cannot be responsible for damaged or missing items.

International Shipping Policy

We are pleased to offer international shipping to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.

Please note:

• International customers are responsible for any customs duties, taxes, or fees that may apply upon delivery.
• We cannot guarantee delivery times for international orders due to variations in customs processing.

For more information, please reach out to us via our online chat, contact form, or by emailing us at [email protected].